Dear customer please note that your order has a limited warranty which covers manufacturer defects. Modular Organics & 360Organic is not liable for improper istallation or damage due to severe conditions. KIT can be returned within 14 days. A 20% restocking fee will applied to any item that is returned. The buyer agree to pay Products must be unused, in original packaging with accompanying materials, all parts and in 100% sellable condition for credit/refund to be issued. Once we receive your item, we will inspect it and notify you that we have received your complete returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping charges for all returns must be prepaid and insured by customer - Customer are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item.